Legal

Refund Policy

When a purchase can be refunded, when your evaluation fee comes back to you, and what happens if you raise a chargeback.

Last updated 6 August 2026 Applies to Atlas Funded and every Atlas trading account Governed by the laws of the United Arab Emirates

1The short version

Place a trade and the purchase is final. Never traded it? Ask within 7 days and we will look at it. Pass an evaluation and your fee comes back to you with a later payout.

This policy covers evaluation fees, funded account fees and add-ons bought from Atlas Funded. It sits alongside our Terms and Conditions.

2Accounts you have traded

An account counts as used the moment you place a trade on it. Used accounts are not refundable. Placing that first trade is the point at which the purchase becomes final, and by placing it you accept that.

3Accounts you have not traded

If you bought an account and never placed a trade, you can ask for a refund within 7 days of purchase. Write to support@atlasfunded.com with your order number. Approval is at our discretion, and we will tell you either way.

4Getting your evaluation fee back

Pass an evaluation, reach the funded stage and keep trading, and we return the fee you paid. It is paid together with the payout at which you become eligible, not separately.

ModelFee returned with
1-Step evaluation3rd funded payout
2-Step evaluation3rd funded payout
2-Step Pro evaluation3rd funded payout
1-Step Access4th funded payout
2-Step Access4th funded payout
Instant funded5th funded payout

5Add-ons

Add-ons are non-refundable in every circumstance, including if the account is failed or breached. They attach to the specific account they were bought for and do not move to a new or reset account. Add-on cost is separate from, and never deducted from, a funded account fee.

6Accounts closed for a breach

If we close an account because our trading rules were broken, no fees are refundable.

7Chargebacks

Opening a chargeback on a legitimate purchase suspends the account immediately. We contest chargebacks, and where we lose one we may pursue the amount, damages and legal costs.

Talk to us first. Almost everything is faster to resolve directly: support@atlasfunded.com.

8How to ask for a refund

Email support@atlasfunded.com from the address on the account, with your order number and the reason. We will confirm receipt and give you a decision. Approved refunds go back to the original payment method and the timing depends on your bank or provider.

This page is the source of truth for the terms it covers. Where an older copy appears elsewhere, this version takes precedence. Questions go to support@atlasfunded.com.